Thank you for stopping by our online boutique! In this tab, we will discuss frequently asked questions, our motivation, donations, and our policies.
Why do we donate?
When we started this company, we were initially raising money to donate to a foundation close to our heart, which happens to be the changing at the moment. As we began to grow and expand, we increased our rate from 10 to 15% and became a frequent donator. We understand that everyone struggles, but not everyone has the opportunity or privilege to be able to get help. With each donation, we promote institutional change within the justice system that reduces the operation and impact of bias based on gender, race, immigration status, age, disability, gender identity or sexual orientation in DV cases. We also help advocate for the adoption of policies and practices within criminal justice agencies that remove barriers to safety and justice for DV victims and their families, while reducing the risk of further violence or homicide.
We do ask that you wait approximately two to four weeks for your order to arrive. We understand that this is a small bit of time, but we hope you appreciate that patience is a virtue. Rome wasn't built overnight, and our designs can't come to life any faster. Think of it this way, by tomorrow you'll forget about your new accessory, and when it arrives, it will be a cheer of love and happiness, bringing a smile from cheek to cheek. If ordering as a gift for someone, please understand that we do not offer rush shipping so plan accordingly!
Since each bracelet is uniquely designed, we hope that you don't ever have a reason to return your new Bead Bracelet piece. BUT, we understand that things do happen in life. We do not accept returns on products nor do we directly refund, BUT, we will be glad to replace your product immediately if there is anything wrong with it! Just let us know by contacting us at firstname.lastname@example.org, and we'll be sure to get right back to you!
If you ever have any questions, feel free to reach out to us at any time, and we'll try our hardest to respond within a day! Don't be shy, we're here to talk, and we're here to listen. We'll be over at email@example.com waiting!
If our promotional team has reached out to you about discounts, please understand that each discount has a specific time in which it will be able to be used. Once it expires, the discount is no longer valid, but reach out and ask us for another; we'd love to give you one.
Since we do ship our products from China currently, and for this reason, we don't actually have shipping fees and pay for your shipping!